Customer reviews of MOUNTSORREL CAR SALES LTD

By Andrew S on 16 February 2020 | Verified purchase

Smooth transaction from friendly garage and would happily use again.

Reply from MOUNTSORREL CAR SALES LTD on 17/02/20

Thanks Andrew. Regards, The MCS team.

By Jack N on 15 February 2020 | Verified purchase

I visited MCS looking for a car that suited my needs. As a taller guy and on a budget I wasn't sure what I could get for my money. The guys at MCS showed me 3 cars all within my budget and allowed me to test drive all 3 with no pressure to purchase. I settled on a Ford Kuga and its been an absolute dream to drive. The guys also really knew their stuff would highly recommend anyone to deal with them if you're looking for a change of vehicle that is reliable and you are on a budget. Thanks again guys!

Reply from MOUNTSORREL CAR SALES LTD on 17/02/20

Thank you very much for your kind words Jack. I'm glad we could offer the perfect car for you, Enjoy your new car! Regards, Fabio

By Jack S on 14 February 2020 | Verified purchase

Thank you to the people at MCS! As a woman on my own who knows nothing about cars I was worried about being pressured to buy a car but that definitely wasn't the case. They were very informative and let me take a test drive. Highly reccomend!

Reply from MOUNTSORREL CAR SALES LTD on 17/02/20

I'm glad you feel like this, We pride ourselves on this type of service. Regards, The MCS team.

By Jackson P on 12 February 2020 | Verified purchase

I went to MCS looking for my first car, the staff were extremely accommodating, honest and helpful. A special shoutout to Fabio who helped me choose the right car for me. Highly recommend this place for anyone looking for a proper car!

Reply from MOUNTSORREL CAR SALES LTD on 17/02/20

Thank you for your review, I'm glad we could help you find the right car for you Jackson. Regards, Fabio

By sean H on 12 February 2020 | Verified purchase

Excellent customer service. No hard sell just plenty of help and honest advice. All the folks we interacted with were extremely pleasant and couldn't do enough to help. No problem in thoroughly recommending Mountsorrel Car Sales to others.

Reply from MOUNTSORREL CAR SALES LTD on 17/02/20

Thank you very much Sean, We're glad you feel this way. Regards, The MCS team.

By Jessica P on 11 February 2020 | Verified purchase

I was really happy with my recent purchase of a Fiat 500. Was a little disappointed once I got home to see no screen wash had been put in. Although, the team were so friendly and patient with me throughout the rollercoaster ride trying to access funds in order to buy!! Thanks guys :-)

By charlotte M on 11 February 2020 | Verified purchase

A really welcoming small local second hand car dealer ran by a young man and his parents who were all friendly, helpful and informative. I purchased a Ford Fiesta which despite being 8 years old was in excellent condition. When we returned later in the day to buy the car, another potential buyer was leaving the forecourt in it on a test drive. Rather than playing us off against each other to try to get the highest selling price, they honoured the fact we had shown interest first and sold it to us at a price we were pleased with and extended the warranty to 12 months. They come across as trustworthy and it was worth the hour drive. There is also a small independent-run fuel station half a mile down the road on the way out of the village, so another nice factor for us filling the tank at a small local business (although the car was sold with a quarter a tank of fuel so more than enough for a reasonable journey). Happy customer.

Reply from MOUNTSORREL CAR SALES LTD on 17/02/20

We really appreciate your very kind review Charlotte, Enjoy your new car. Regards, Fabio

By Nicola T on 09 February 2020 | Verified purchase

Very happy with the service, very helpful and friendly. Highly recommend using MCS.

Reply from MOUNTSORREL CAR SALES LTD on 17/02/20

Thanks For your kind words, Regards the MCS team.

By Anthony Paul S on 08 February 2020 | Verified purchase

Warm, friendly service. Travelled 100 miles to view. Car as described and purchased on the day. Good part exchange price. Nothing was too much trouble. Fantastic customer service. Highly recommended. Thanks to Fabio and Phil.

Reply from MOUNTSORREL CAR SALES LTD on 17/02/20

Thank you for your very kind words Anthony, It was a pleasure meeting and doing business with yourself. Regards, Fabio.

By Tegan S on 14 March 2024 | Purchase not verified

From start to finish the service received was outstanding! Alberto’s customer service was amazing, he helped with all my questions and made the transition of buying a car so easy. The information given was clear and precise and I honestly can’t thank him enough. He really did go the extra mile to make me feel reassured.Overall fantastic service and I couldn’t recommend them enough! A genuine, trustworthy guy. Will defo see you in the future!