Customer reviews of MOUNTSORREL CAR SALES LTD
At MOUNTSORREL CAR SALES LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
MOUNTSORREL CAR SALES LTD
All 83 customer reviews
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5
Exceptional!!
By Tegan S on 14 March 2024 | Purchase not verified
From start to finish the service received was outstanding! Alberto’s customer service was amazing, he helped with all my questions and made the transition of buying a car so easy. The information given was clear and precise and I honestly can’t thank him enough. He really did go the extra mile to make me feel reassured.Overall fantastic service and I couldn’t recommend them enough! A genuine, trustworthy guy. Will defo see you in the future!
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5
Friendly and honest family business
By Noel A on 07 February 2024 | Purchase not verified
Friendly no pressure service, very accommodating at a time to suit the buyer, and allowed for a decent test drive. Having not bought a used car for many years, put me at ease buying my son his first car. Great experience, thanks :)
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5
Great family run business
By Aidan A on 30 April 2023 | Purchase not verified
I had a great experience buying my car. Alberto and his family were great. The car had a new MOT and work done before I picked it up and a warranty on it for 15 months. Great people, highly recommend.
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5
BAD EXPERIENCE, STRESS CAUSED BY INCOMPETENCE
By STEVE B on 01 July 2022 | Purchase not verified
Initially ok, until I found out they had put the wrong name on the log book and blamed DVLA, told me to re-register which would have put another owner on the log book, offered to resell it back to them because of this and they didn't want to know. DVLA told me the wrong details had been put on the V5 by the previous owner which is MOUNTSORREL CAR SALES. No apology no offer of compensation just a fob off!!
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5
Fantastic Customer Service and cars
By Justin L on 01 August 2021 | Purchase not verified
Absolutely fantastic customer service. We purchased our car from Mountsorrel Car Sales Ltd having travelled 90 miles and couldn’t speak highly enough of honest, fair, friendly customer service received and the quality of cars on offer. One satisfied customer.
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5
This is how a car dealership should be. 5 out of 5
By Peter H on 18 June 2021 | Purchase not verified
I travelled from Birmingham to Mountsorrel to view a blue Ford Fiesta, but when I got there it had just sold. My fault, I should have phoned them beforehand. However Fabio showed me some of the other models they had in stock, I took a liking to a grey Fiesta they had come in earlier that week. No pressure at all, Fabio was helpful and answered all my questions, he left me alone to give the car a good look over, no hard sell, which I really appreciated. Car had just been MOT`ed as well. He let me take it for a test drive and agreed to take my old car in part exchange, I left a deposit the same day. I cannot fault the customer service at all, polite, friendly and knowledgable. I picked the Fiesta up a week later, he even put some petrol in the tank for me. The whole process was made so easy, even updating the DVLA online. I couldn`t have asked for a better experience buying my new car, would definitely recommend. Thanks to Fabio at Mountsorrel Car Sales.
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5
Very good experience, very happy with the car!
By Theofanis A on 11 June 2021 | Purchase not verified
I bought a Ford Focus 2011, diesel. It's been one year and I am very pleased with it! The people working here are very helpful, full of smiles and joy! And they will do the best for you!
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5
Reccomended
By Paul W on 27 April 2021 | Purchase not verified
Bought my Fabia from them a couple of weeks ago, the car was in excellent condition and well maintained. The Dealership was extremely friendly and helpful, extremely prompt in replying to enquiries would not hesitate to recommend them.
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5
Vehicle Purchase
By Ian E on 08 February 2021 | Purchase not verified
After searching for 7months for the vehicle I wanted I found it at this dealers. We had to travel 2hours to get their and they were true to their word and held the car until we arrived for first refusal despite having numerous offers to buy the vehicle as we were travelling ( very sought after vehicle) They were very professional, friendly and straight talking and the vehicle was as I expected. I would have no hesitation recommending this dealer. Car bought on the day and driven home 05/12/20
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5
Looking for a new car?
By Barry W on 06 December 2020 | Purchase not verified
Very good service, very helpful , not pressurised....would def recommend a try b4 u go anywhere else.
Opening times
Monday | 09:00 - 17:30 |
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Tuesday | 09:00 - 17:30 |
Wednesday | 09:00 - 17:30 |
Thursday | 09:00 - 17:30 |
Friday | 09:00 - 17:30 |
Saturday | 09:00 - 17:30 |
Sunday | 10:00 - 16:00 |
MOUNTSORREL CAR SALES LTD
- Address:
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177 Leicester Road,
Mountsorrel,
Loughborough,
Leicestershire,
LE12 7DB